Last updated: 22 October 2026
This Privacy Policy explains how Sports Merch SA (“we”, “us”) collects, uses and protects your personal information when you use sportsmerchsa.co.za or order from us. We follow the Protection of Personal Information Act (POPIA).
1. What we collect
- Order details: your name, email address, phone number, delivery address or PUDO locker, and what you ordered.
- Messages: anything you send us on WhatsApp, by email or on social media.
- Website data: basic technical information and cookies needed for the cart and checkout to work.
We do not collect or store card details on this website. Payment is arranged with you directly on WhatsApp.
2. How we use it
- To process, pack and deliver your order.
- To contact you on WhatsApp or email about your order, sizing or stock.
- To send you news about new kits and restocks, but only if you have agreed to this. You can opt out at any time.
- To keep basic records required by law.
3. Who we share it with
We only share your details with companies that help us run the store, such as our couriers (The Courier Guy and PUDO), our website host and our email provider, and only as much as they need. We never sell your personal information.
4. Cookies
Our website uses cookies so that your cart and checkout work. You can block or delete cookies in your browser settings, but parts of the site may then stop working.
5. How long we keep it
We keep order records for up to 5 years for tax and legal reasons, then delete them.
6. Keeping it safe
We take reasonable steps to protect your information from being lost, misused or accessed without permission.
7. Your rights
You can ask us to show you, correct or delete the personal information we hold about you, or to stop sending you marketing messages. If you are unhappy with how we handle your information, you can complain to the Information Regulator of South Africa (inforegulator.org.za).
8. Contact us
For any privacy questions, contact the owner of Sports Merch SA:
Email: info@sportsmerchsa.co.za
WhatsApp: +27 66 248 3294
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.